TERMS & CONDITIONS IN SHORT
- By ordering any of our products, you agree to be bound by these terms & conditions.
- By placing an order at Double Dex, you warrant that you are at least 18 years old or have parents' permission to buy from us.
- All personal information you provide us with or that we obtain will be handled by Double Dex as responsible for the personal information.
- Events outside Double Dex's control shall be considered force majeure.
- The price applicable is that set at the date on which you place your order.
- Shipping costs and payment fees are recognized before confirming the purchase.
- Card information is transmitted over secure SSL encryption and is not stored.
- Please note that local charges may occur.
- Double Dex reserves the right to amend any information without prior notice.
Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Double Dex, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Double Dex for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by Double Dex as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Double Dex and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Double Dex to delete or correct the information held about you. By accepting the Double Dex Conditions, you agree to the above.
Events outside Double Dex's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Double Dex is released from Double Dex's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
All products remain Double Dex's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Double Dex.
All transfers conducted through Double Dex are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
The laws for online sales have recently changed. On June 21, 2018, the U.S. Supreme Court issued its decision in South Dakota v. Wayfair. This decision overruled the physical presence rule for sales tax nexus for sales made over the internet, meaning states now have right to require tax collection from online merchants and other remote sellers with no physical presence in their states. Double Dex became compliant with this law on October 1, 2018 for states where Double Dex has a significant nexus. Double Dex is currently unable to refund customers the sales tax as the cost to file the form per state each year is prohibitive. Other selling platforms are able to accommodate reseller permits and avoid charging tax to begin with, however, we are obliged to charge applicable taxes on states where we have a positive nexus. The complications involved with refunding the taxes are so high that currently Double Dex cannot do so.
The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Double Dex without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. At Double Dex we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Double Dex reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Double Dex has the right to cancel the order and refund any amount paid in the best way. Double Dex shall also notify the customer of equivalent replacement products if available.
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